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Customs Brokerage Representative
| Location: | Greater Vancouver, British Columbia, Canada |
|---|---|
| Job Type: | Permanent |
| Posted: | 4th Oct 2011 |
| Closing Date: | 1st Nov 2011 |
| Posted By: | UPS Supply Chain Solutions |
| Details: | |
| Customs Brokerage Representative Position Summary: To process customs clearance (release) AND/OR confirm declarations for repetitive and non-complex shipments guided by the CCBS system and personal skills. Client (Internal/External): Import operations, Support Services, Consulting, Inbound services, Sales, etc, and all customs clients and partners Specific output or services: • Customs release AND/OR confirm declarations for repetitive and non-complex shipments using client' profile in CCBS system (creates or modifies line code/classification) • Handle delivery service AND/OR import permits requests if required AND/OR gather and send proper documentation to the government Job Key Contributions/Task: • Data entry (open customers' files, validate information, credit and invoicing) • Collect supplementary information or documentation from customers, drivers, custom and other offices, etc, when required • Identify customer profiles discrepancies • Answer standard questions and requests from customers, drivers, customs and other offices • Work as team member with other actors: clients, UPS SCS employees, carriers, inbound agents Job Key Success Factors/Performance Criteria: • Rapid and efficient support; dossiers in order, productivity in number of files prepared • Rapid processing time; error free in information processing • Follow operational guidelines • Cooperation and assistance with internal team members • Customer's satisfaction (fast, polite, courteous, no interruption, no delays) Job Key Competencies • Technical skills o Basic knowledge in Customs operations, laws and regulations, and other government departments o Basic understanding of HS system, NAFTA, and permit process o Basic computer skills • Interpersonal skills o Communications (interpersonal); teamwork o Problem solving; time management o Professionalism; customer-focused o Proactive; attention to details Qualifications • 6 months to 2 years of experience • High school diploma | |
| Sorry! This job is no longer active as the closing date for applications has passed. You can view other vacancies from this company (if they have any) by clicking on their name above, alternatively we may have some suggestions for similar vacancies listed below that might be of interest. | |
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