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Luxury Retail Store Manager
| Location: | Greater Vancouver, British Columbia, Canada |
|---|---|
| Job Type: | Permanent |
| Posted: | 5th Dec 2011 |
| Closing Date: | 2nd Feb 2012 |
| Posted By: | 24 Seven inc. |
| Details: | |
| Luxury Retail Store Manager Luxury Retail Store Manager: With a nice standing; has a senior experience in shop management and a clear understanding of fashion; is a team builder; preferably has a proper client book; is familiar with retail software programs such as Retail Pro and CRM or similar; is a reliable person. Has merchandising and visual display understanding and a hands on attitude. Is a proactive person who constantly contributes to the company growth driving the Store according to the given budgets. Works by goals also with the staff. Has an understanding of the profit and loss of the store and is used to all the financial Aspects tied to the management of a store. An active driver of the store business and used to constant reporting activities as well as customer building activities with the Retail Director. • COMPANY STANDARD Appearance and Grooming Represents the brand consistently, presents a clean professional appearance; hairstyle, make-up and jewellery represent a minimal look. Lateness Consistently groomed and dressed at the beginning of scheduled shift; calls in advance when tardiness is unavoidable and speaks directly with a supervisor • EFFECTIVENESS IN THE ORGANIZATION Communicates well verbally and in writing; is a leader in the communication with the team; builds relationships with various people in the organization in a professional manner; effectively communicates the needs of the store to the Retail Director. Team Relations Is a good observer and listener to the team needs and is ready to promptly offer help during any sale; develops and maintains positive working relationships with other employees; drives the business constantly and maintains a positive attitude. Flexibility Has ability to change priorities as situations change Problem Solving Anticipates and prevents problems; defines problems; overcomes obstacle and generates alternative solutions. • JOB KNOWLEDGE Selling Skills Maximizes add on sales; identifies and approaches client quickly; possibly has a personal client book; personalizes and adds build-ons to the sales and trains the sales associates to do the same; uses selling events in the stores and mailings as all other clientelling activities to build a solid business in the store Merchandise Knowledge Knowledge of current fashion trends and how they relate to Fogal; knowledgeable of current stock situation; utilizes proper tools provided by the Retail Director and his team; high level of product knowledge which is demonstrated to the customer and taught to the team. Clientele Development Builds positive relationships with customers that result in customer loyalty and repeat business; is constantly working on clientelling proposals with Retail Director to grow a larger client base. Customer Service Follows up on all aspects of the sale; follows-up with customers and potential customers; handles returns, takes care of the client and makes every effort to save the sale. Stock Responsibilities Keeps the stock always neat and well planned / assorted for the store needs. Procedures Follows the procedures; conforms to all established loss prevention procedures; keeps CRM program always updated. | |
| Sorry! This job is no longer active as the closing date for applications has passed. You can view other vacancies from this company (if they have any) by clicking on their name above, alternatively we may have some suggestions for similar vacancies listed below that might be of interest. | |
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