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Outside Claims Specialist - Property

Location:Vancouver, Greater Vancouver, British Columbia, Canada
Job Type:Permanent
Posted:19th Jan 2010
Closing Date:1st Feb 2010
Posted By:Intact Insurance
Details:
Outside Claims Specialist - Property

We are looking to fill a position in our Calgary, Vancouver and Winnipeg Branches.

This position telecommutes.



Responsible for the evaluation and approval of Property Building estimates, restoration or replacement valuation and settlement of claims within authority limit. Provides quality service and ensures prompt and equitable settlement of claims in line with corporate policies and standards.



1. Conduct field inspections to evaluate property damage and evaluate restoration

requirements including direct and in-person contact with insured's, claimants and

service providers. Prepares repair estimates using an automated appraisal system.

Obtains from contractors repair cost agreements or quotations on restoration

/replacement.



Manages and maintains automated appraisal system queue(s).



2. Within established authority limits, negotiates settlements with vendors

or insured and processes payments. Composes summary reports, on

claims transactions and settlements and, if necessary, formulates

recommendations for further action.



3. Conduct re-inspections to ensure satisfactory completion of repairs in accordance with

contractors' agreements.



4. Maintains effective communication channels with claims departments.

Coaches other appraisers and adjusters when required.



Establishes and maintains productive business relationships and

liaises with contractors and other service providers. Assists in the

screening and review of contractors' performance to meet professional

and corporate standards.



5. Maintains current knowledge of insurance products as well as appraisal

and investigation techniques and services. Identifies needs for process

improvement and recommends changes to policies or procedures to

maintain quality service and competitiveness.



Determines and/or establishes key measures to monitor personal efforts

and service levels.


Qualifications:
Strong analytical skills to define problems/issues, collect data, establish facts, and draw valid conclusions.



Effective verbal communication skills with experience in interviewing, coaching others, and dealing with insureds. Good written communication skills to draft claims reports.



Comprehensive knowledge of construction and repair procedures. Knowledge of arson and fraud investigation techniques.



Must possess a valid drivers license with a good driving record.



Computer literacy.



Minimum 3-5 years construction experience with an emphasis on property loss restoration and knowledge of property claims

Please apply on our careers section online to posting #100062
 
Sorry! This job is no longer active as the closing date for applications has passed. You can view other vacancies from this company (if they have any) by clicking on their name above, alternatively we may have some suggestions for similar vacancies listed below that might be of interest.
 

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