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TransLink - Supervisor, FareDealer Office
| Location: | Burnaby, Greater Vancouver, British Columbia, Canada |
|---|---|
| Job Type: | Permanent |
| Posted: | 13th Jun 2008 |
| Closing Date: | 11th Jul 2008 |
| Posted By: | TransLink |
| Details: | |
| TransLink - Supervisor, FareDealer Office Reporting to the Program Manager, Revenue Operations, the Supervisor FareDealer provides day-to-day supervision of the FareDealer office, overseeing all processes related to the distribution of fare media products and receipt of related revenue. Further responsibilities include: • Provides day-to-day supervision of the FareDealer office, coordinating distribution of all fare media products and receipt of related revenue. • Supervises reporting staff, including all people practices such hiring, training and development, coaching, and performance planning and review. • Monitors all aspects of FareDealer vendor contracts, ensuring that legal and contractual obligations are adhered to. • Reviews and assesses vendor volumes, develops guidelines for retention, and oversees processes for security deposit and insurance certificate tracking. • Oversees customer and vendor communication, ensuring high standards for consistency and professionalism. Addresses unresolved customer & vendor issues, escalated from reporting staff. • Oversees vendor audits, reviewing and approving audit reports, and also participating in the more complex audits. • Oversees FareDealer monthly account reconciliation and collection processes. • Oversees fare media product inventory and related processes, reviewing and approving product orders including designs and quantities. Qualifications: Ideally, the successful applicant will have completed a post secondary business program or accounting designation, in conjunction with a minimum three years’ supervisory experience in a union environment. Specifically they will be required to have proven experience in monitoring performance, conducting performance reviews and administering disciplinary measures. Candidates need to possess excellent skills in customer service; contract administration and business processes related to order taking, inventory, reconciliation, and collection techniques. A high level of organization, attention to detail and decisiveness, and a solid knowledge of the principles, theories, concepts and practices of the accounting field are essential. How to Apply: Please access our Current Career Opportunities link on the TransLink Website (translink.bc.ca) to apply for this position & to view instructions on the process. Only applications received through our website will be considered for this position. | |
| Sorry! This job is no longer active as the closing date for applications has passed. You can view other vacancies from this company (if they have any) by clicking on their name above, alternatively we may have some suggestions for similar vacancies listed below that might be of interest. | |
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